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by Art Weinstein : Superior Customer Value in the New Economy: Concepts and Cases, Second Edition

ISBN : #1574443569 | Date : 2004-05-27

Description :

PDF-24e0d | Great companies consistently meet and exceed customer desires. Superior Customer Value in the New Economy: Concepts and Cases, Second Edition offers a blueprint for responding effectively to customer demands and for creating the benchmarks common to world-class service companies. The Second Edition elaborates on the latest perspectives of the business and academic communities, exploring leading ma… Superior Customer Value in the New Economy: Concepts and Cases, Second Edition


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Superior Customer Value in the New Economy: Concepts and Cases, Second Edition by by Art Weinstein

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by Lynn Moffat : Ahead of the Game: The Marketing Guide for Small Business

ISBN : #0077098390 | Date : 2001-09-01

Description :

PDF-c8098 | This volume looks at how small businesses can attract, win and keep customers. Based on the author’s work with a range of large and small businesses, it looks at advertising and selling and provides a complete guide to making your business successful. The guide features real life examples from international, national and large and small businesses…. Ahead of the Game: The Marketing Guide for Small Business


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[Pub.73wap] Ahead of the Game: The Marketing Guide for Small Business PDF | by Lynn Moffat


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by Tamara Brezen Block : The Dartnell’s Sales Promotion Handbook (Dartnell Sales Promotion Handbook)

ISBN : #0850132126 | Date : 1994-04

Description :

PDF-5597c | The field of sales promotion has undergone a sea change since we came out with our first handbook 50 years ago and we’ve kept up with the times. 37 chapters divided under 5 parts – Planning, Techniques, Strategies, and Issues – and you’ll be ready to chalk out sales promotion campaigns for any product in any industry. And each of these chapters has been written by the best in the industry so you c… The Dartnell’s Sales Promotion Handbook (Dartnell Sales Promotion Handbook)


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The Dartnell’s Sales Promotion Handbook (Dartnell Sales Promotion Handbook) by by Tamara Brezen Block

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by James Kalbach : Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams

ISBN : #1491923539 | Date : 2016-05-05

Description :

PDF-20a32 | Customers who have inconsistent, broken experiences with products and services are understandably frustrated. But it’s worse when people inside these companies can’t pinpoint the problem because they’re too focused on business processes. This practical book shows your company how to use alignment diagrams to turn valuable customer observations into actionable insight. With this unique tool, … Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams


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Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams by by James Kalbach

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by Liz Crawford : The Shopper Economy: The New Way to Achieve Marketplace Success by Turning Behavior into Currency

ISBN : #0071787178 | Date : 2012-04-10

Description :

PDF-c7bf7 | GET READY FOR THE AGE OF SHOPPER MARKETING Consumers today are armed with a wealth of content–price comparisons, reviews, and even online inventory data–and this is good news for marketers, because these tools empower consumers, making them into shoppers who are more willing than ever to interact with your brand . . . but for a price. The value of these shoppers’ attention is soaring, and The … The Shopper Economy: The New Way to Achieve Marketplace Success by Turning Behavior into Currency


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[Pub.95phs] The Shopper Economy: The New Way to Achieve Marketplace Success by Turning Behavior into Currency PDF | by Liz Crawford


The Shopper Economy: The New Way to Achieve Marketplace Success by Turning Behavior into Currency by by Liz Crawford

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Summary: Getting Into Your Customer’s Head: Review and Analysis of Davis’ Book PDF




by BusinessNews Publishing : Summary: Getting Into Your Customer’s Head: Review and Analysis of Davis’ Book

ISBN : # | Date : 2013-02-15

Description :

PDF-4e9e6 | The must-read summary of Kevin Davis’ book: “Getting Into Your Customer’s Head: 8 Secret Roles of Selling Your Competitors Don’t Know”. This complete summary of the ideas from Kevin Davis’ book “Getting Into Your Customer’s Head” explains that most sales today are made through a four-stage buy-learning process: 1. Prospective customers become aware of a need for something 2. They study all the … Summary: Getting Into Your Customer’s Head: Review and Analysis of Davis’ Book


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Nokia’s Marketing Strategy- Analysis and Recommondations PDF




by Janin Ropot : Nokia’s Marketing Strategy- Analysis and Recommondations

ISBN : #3656530971 | Date : 2013-11-04

Description :

PDF-04cba | Research Paper (undergraduate) from the year 2013 in the subject Communications – Public Relations, Advertising, Marketing, Social Media, grade: 1,3, International Business School Nürnberg, language: English, abstract: This report is to provide a theoretical framework analysis of Nokia’s current marketing strategy amid the hypercompetitive smartphone segment on the German market. In order to anal… Nokia’s Marketing Strategy- Analysis and Recommondations


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[Pub.91bcU] Nokia’s Marketing Strategy- Analysis and Recommondations PDF | by Janin Ropot


Nokia’s Marketing Strategy- Analysis and Recommondations by by Janin Ropot

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by Grant McCracken : Chief Culture Officer: How to Create a Living, Breathing Corporation

ISBN : #0465022049 | Date : 2011-05-10

Description :

PDF-93e66 | The American corporation–deaf and blind to the world around it–needs a new professional. It needs a Chief Culture Officer.Grant McCracken, an anthropologist who now trains some of the world’s biggest companies and consulting firms, argues that the CCO would keep a finger on the pulse of contemporary cultural trends while developing a systematic understanding of the deep waves of culture in Ameri… Chief Culture Officer: How to Create a Living, Breathing Corporation


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Chief Culture Officer: How to Create a Living, Breathing Corporation by by Grant McCracken

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by Businessnews Publishing : Summary: Customers.com: Review and Analysis of Seybold’s Book

ISBN : #2511043920 | Date : 2016-09-09

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PDF-d166e | The must-read summary of Patricia B. Seybold’s book: Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond”.This complete summary of the ideas from Patricia B. Seybold’s book “Customers.com” shows how your existing customers are the key to developing and implementing a successful e-commerce strategy. In her book, Patricia B. Seybold explains how you can position y… Summary: Customers.com: Review and Analysis of Seybold’s Book


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[Pub.14qgA] Summary: Customers.com: Review and Analysis of Seybold’s Book PDF | by Businessnews Publishing


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Turn Customer Service Into Customer Sales (Here’s How) PDF




by Bernard Katz : Turn Customer Service Into Customer Sales (Here’s How)

ISBN : #0844226157 | Date : 1999-05

Description :

PDF-a0023 | This is a complete handbook for achieving excellence in customer service. With easy-to-follow, step-by-step procedures for researching, hiring, training, execution and follow-up — all necessities for good customer service — this guide helps businesses of all types use customer service to increase profitability…. Turn Customer Service Into Customer Sales (Here’s How)


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[Pub.79ovp] Turn Customer Service Into Customer Sales (Here’s How) PDF | by Bernard Katz


Turn Customer Service Into Customer Sales (Here’s How) by by Bernard Katz

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Creating the #1 Sales Force: What It Takes to Transform Your Sales Culture PDF




by Jim Kasper : Creating the #1 Sales Force: What It Takes to Transform Your Sales Culture

ISBN : #1419502743 | Date : 2005-05-01

Description :

PDF-8fadc | The results are impressive: most companies using the author’s sales culture conversion process have experienced 12 to 15 percent sales growth in the very first year, and continued growth thereafter!CEOs, sales VPs, and business owners are nervously facing business conditions that are rocking the foundations of their traditional sales models. This is the story of how firms such as Honeywell, Cle… Creating the #1 Sales Force: What It Takes to Transform Your Sales Culture


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Creating the #1 Sales Force: What It Takes to Transform Your Sales Culture by by Jim Kasper

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by BusinessNews Publishing : Summary: Marketing Warfare: Review and Analysis of Ries and Trout’s Book

ISBN : # | Date : 2014-10-14

Description :

PDF-a2ab3 | The must-read summary of Al Ries and Jack Trout’s book: “Marketing Warfare: How Corporations Are Applying Military Strategies to Business”. This complete summary of the ideas from Al Ries and Jack Trout’s book “Marketing Warfare” shows how important it is for companies to stay ahead of their competitors in today’s overcrowded market. The authors explain how leaders can adopt military… Summary: Marketing Warfare: Review and Analysis of Ries and Trout’s Book


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Global Perspectives in Marketing for the 21st Century: Proceedings of the 1999 World Marketing Congress (Developments in Marketing Science: Proceedings of the Academy of Marketing Science) PDF




: Global Perspectives in Marketing for the 21st Century: Proceedings of the 1999 World Marketing Congress (Developments in Marketing Science: Proceedings of the Academy of Marketing Science)

ISBN : #3319386972 | Date : 2016-12-16

Description :

PDF-5380f | This volume includes the full proceedings from the 1999 World Marketing Congress held in Qawra, Malta with the theme Global Perspectives in Marketing for the 21st Century. The focus of the conference and the enclosed papers is on marketing thought and practices from a global perspective. This volume resents papers on various topics including marketing management, marketing strategy, and consumer b… Global Perspectives in Marketing for the 21st Century: Proceedings of the 1999 World Marketing Congress (Developments in Marketing Science: Proceedings of the Academy of Marketing Science)


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Customers Keeps Powerful Strategies Friends PDF 57d2ac938

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Customers for Keeps: 8 Powerful Strategies to Turn Customers Into Friends and Keep Them Forever PDF




by Lois K. Geller : Customers for Keeps: 8 Powerful Strategies to Turn Customers Into Friends and Keep Them Forever

ISBN : #1580625614 | Date : 2001-12

Description :

PDF-e54e9 | Today’s retail marketplace is a vast sea of products, services, and wannabe brands. But even the catchiest slogans and biggest selections won’t capture the buyer’s loyalty if they don’t establish a personal “connection.” And there’s no closer connection than friendship. Author and entrepreneur Lois K. Geller has found a surefire way to raise your brand above the others. Her philosophy – so sim… Customers for Keeps: 8 Powerful Strategies to Turn Customers Into Friends and Keep Them Forever


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[Pub.50Ctu] Customers for Keeps: 8 Powerful Strategies to Turn Customers Into Friends and Keep Them Forever PDF | by Lois K. Geller


Customers for Keeps: 8 Powerful Strategies to Turn Customers Into Friends and Keep Them Forever by by Lois K. Geller

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Test Bank Accompany Consumer Marketing PDF 3615002db

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Test Bank: To Accompany Consumer Behavior and Marketing Strategy PDF




by Jerry C. Olson : Test Bank: To Accompany Consumer Behavior and Marketing Strategy

ISBN : #0072476192 | Date : 2001-09-01

Description :

PDF-bd4cd | … Test Bank: To Accompany Consumer Behavior and Marketing Strategy


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[Pub.55cGt] Test Bank: To Accompany Consumer Behavior and Marketing Strategy PDF | by Jerry C. Olson


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